I’ve been a webmaster now for around 10 years; so you can imagine that I’ve investigated and even tried out a large number of web hosting solutions.
My Story (In Brief)
Just fairly recently, just under a year ago at time of writing, before I joined SiteGround, I had all my main hosting with an American company that was a part of the E.I.G. Group, (Endurance International Group) by the name of JustHost.
This E.I.G. Group member hosting company hacked my site – during the rare occasions when their Just118 server was working that is – by disabling all my security software from the server, then inserting a tiny script into my files that rendered my entire site unreachable, before re-enabling the security software, and then waiting for me to get in touch with them.
When I did they’d at first pretend that there was no problem and that I was being silly, before they’d eventually tell me that I’d been hacked. When I asked them if they would sort it out for me they replied that my existing security software was inadequate (Which it wasn’t, isn’t, never was, and probably never will be.) – and that if I bought a certain specified yet unknown generically-branded package of security software [that I know to be ineffective], from JustHost, at inflated prices, it would solve all my problems.
E.I.G. = ‘Ere I Go… Goodbye and good riddance.
I refused the E.I.G. Group company JustHost’s kind offer, and as a consequence they informed me that they wouldn’t fix the site for me as I had refused to take steps to improve my security, and if they fixed it I’d just get hacked again. I asked them how doing anything regarding my internet security could prevent me from being hacked by interference with or a fault at the server. – They ignored the question.
The second time the identical hack happened, I fixed my website myself by removing their scripts and loading my own backup – as I’d eventually done on the previous occasion. I then scanned the site with my own security software for any undetected traces of malware, and joined SiteGround.
I joined SiteGround on a whim: I’d heard good things about SiteGround some time before from someone – I forget who – and I’d looked on Google for a list of new hosts so that I could choose another one. I’d had enough of JustHost because they had become an awful host after becoming a part of E.I.G.. I noticed SiteGround in the Google listing and thought that I’d give them a try.
In other words it was pretty much random chance that I ended up with SiteGround: At times fate can be so kind.
Immediately my phone connected to SiteGround’s toll-free number I was pleasantly surprised at how competent and helpful the girl I was talking to was.
She made sensible recommendations for my prospective hosting with SiteGround based upon my situation and my needs, without ever attempting to talk me into taking something more expensive for the company’s benefit; like many other hosts I’d made enquiries with had in the past. I was extremely impressed, and I supplied the necessary information to become one of their customers.
* Did you know: SiteGround was initially founded in 2004 by a group of
SiteGround staff competently transferred both of my websites – this site and kkomp dot com – from the old E.I.G. host; the first website was transferred without charge under their ongoing special offer of a free site-transfer when you join. The second site cost me only a nominal fee. I also had a choice of locations for the server that my site was set up on: USA, UK, Europe or Singapore. I chose [London] UK because it was the nearest to me of all their server locations. SiteGround have a limited free CDN – which makes browsing my site faster wherever you are on planet Earth.
Previously, with JustHost, I’d had this site set up on my hosting account as a sub-domain of the other one, kkomp dot com. I asked the SiteGround technician if they’d set me up from the start so that this website was the main site and kkomp dot com became the sub-domain.
[This website you’re on now used to be that sub-domain; a sub-domain of kkomp dot com. It’s now the main domain and kkomp dot com is the sub-domain.]
* Did you know: SiteGround has a “Philosophy of Handcraft” – which means that it uniquely crafts its services to meet every client’s individual needs.
Professional Setup, Cantankerous Idol
The server was professionally set up by SiteGround as requested. There were one or two teething troubles because I’m a stickler for perfection, and I am prone to be rather cantankerous at times also. Despite this the staff at SiteGround remained courteous, pleasant, and helpful, regardless of my moodiness and whatever time of day/night I rang them to moan. They either advised me on the matter if it was something that was partially or totally beyond their remit or control, or they fixed the issue for me.
I decided to transfer my glue records over to SiteGround’s name servers. After I’d fetched some necessary information from my previous host, SiteGround’s staff competently handled the matter without me having to do anything.
– Glue is an internet sensation, and they have millions of records worldwide. –
I know that I’m in safe and well-trained hands with SiteGround as my hosting company, and that inspires a lot of confidence in me.
* Did you know: SiteGround offers a local Australian support phone number. A US based 1800 number is useless to people living in Australia – as is a UK 0800 number; so they will be very happy with this feature.
‘Not A Sales-y Page
You probably thought this was going to be one of those sales-y landing-pages didn’t you? – With unsubstantiated, unprovable-yet-undisprovable claims, and a timer giving you X hours to take advantage of a “limited” discount offer. – Plus also a pop-over if you ever appeared to be looking like you were leaving the page… (OK I have added one of those since writing, lol.)
Don’t worry; I hate pretty much all that shit as much as you do. – SiteGround’s big and ongoing discount offer is open a lot longer than an hour anyway.
I’m sure that, having read my story of my experience with SiteGround, and taking into account that a growing number of other, satisfied customers, also get a great deal and a good experience with SiteGround, that could well be all the convincing you need.
But other people aren’t you. – So to quote a popular British proverb: –
‘The proof of the pudding is in the eating.’
If you’re not sure what that means; it means that despite appearances or appearances to the contrary, to discover how good something is, one has to try it for themselves… So eat it; and bon appetit’. – I’m sure you’ll like it as a tasty morsel.
– On that note I’ll end with a link so that you can try SiteGround for yourself: –
* Did you know: People mistakenly don’t think of server location very much when choosing a hosting company. Server location should be one of your biggest considerations when picking a hosting company, even if you use a CDN. It might seem ‘uncool’, but server location has a lot to do with the speed of your website. It can also have an impact on site security too.
Your website speed and stability depend a lot on the location and the characteristics of your hosting data center. That is why SiteGround work only with the best facilities in the world, and they choose the most powerful and innovative hardware to build their infrastructure on.
SiteGround’s servers are in Chicago Illinois USA, Amsterdam in The Netherlands in Europe – as well as Milan in Italy, London in the UK, and Singapore for the Eastern Regions. You can choose which server location you’d like your site to be hosted at.