Remote access fraud. – You could be the next victim.
– It could happen to anyone.
Yes anyone: From musicians to tech-geeks to anyone else.
Never allow a third party remote access to connect to your computer. If you do, they can access your security details, release malware and steal your money.
For details and advice on this scam and how you can protect yourself, read below.
The banking, insurance, and Legal industry has seen an increase in customers and businesses receiving cold calls from scammers who say that they’re from telecommunication or computer companies or (for businesses in particular) an IT department.
The caller offers:
· to fix, upgrade or protect your computer from running slow
· upgrades in service for internet connections, devices or phone lines
· assistance for a refund of overpayments.
These callers will ask you to log on to your Online Banking and then attempt to remotely access the computer to ‘help’ you with the problem.
However, the remote access allows them to release malicious software and gain access to personal data. The fraudsters may also ask for banking, card, security or other personal details in an attempt to get access to your Online Banking.
Warning Signs of Remote Access Fraud
· A cold caller saying they can fix your slow computer or refund you money.
· An unexpected call from someone claiming to be from your IT department.
· The caller asking you to give permission for them to remotely access your computer.
· The caller asking for any of your banking or personal details.
· Never give control of your computer to a third party who calls out of the blue.
· Never disclose personal or security details such as a One Time Passcode (OTP), PIN, passwords or Security Numbers, or allow anyone to collect a bank card.
· Never rely on caller ID alone to authenticate a caller: criminals are able to ‘spoof’ caller ID numbers, meaning that you can’t be sure that the number displayed is from the company they claim it to be from.
· Never give a card or any financial information to someone who calls unexpectedly and advises a refund is due.
· Never log on to your Online Banking while a third party is connected, even if you believe the caller is genuine and they ask you to make a payment for their service.
– I recommend running Malwarebytes Antimalware, or if you really can’t pay for an antimalware solution;
Kaspersky Free. ( Windows only.)
If you think you’ve been a victim of remote access fraud or any other type of scam, are concerned you may have allowed access to your computer, or have potentially downloaded malware, call a qualified geek and the relevant authorities immediately on 111 or 999 in the UK, or 911 in the USA.
Are you sure you know who it is who’s calling?
Never rely on caller ID alone to authenticate a caller or a text message. Criminals can ‘spoof’ caller ID numbers, meaning you can’t be sure the number displayed on your phone belongs to the company or individual it claims to be from.
The banking, insurance, and Legal industry has seen an increase in so-called ‘smishing’ attacks (SMS/text phishing).
• Fraudsters send texts saying they’re from your bank and that they need you to update your details or speak with you urgently about a fraudulent transaction.
• The text normally contains a premium rate telephone number for you to call.
• The number it comes from looks like it belongs to your bank or solicitor, even though it’s not being sent by them.
Your bank, building society, or solicitor, will never ask you to disclose any passcode verbally, or to call them back on a premium rate telephone number.
If you do give out your personal and security details, you might well provide a fraudster with everything they need to take money from your account.
Never disclose personal or security details such as full logon details, an OTP, PIN, full passwords or security numbers.
• Never rely on caller ID alone to authenticate a caller or a text message. Criminals can ‘spoof’ these numbers to match those of a legitimate organisation.
• Always read text messages in full before responding. If there’s anything you don’t recognise, then call the number on the back of your card.
• Never give any personal or financial information to someone who calls unexpectedly.
• Never allow remote access or give control of your computer to a third party who calls out of the blue.
• Never follow a telephone instruction from a cold caller asking you to press keys on your keyboard or run any programs.
If you think you’ve been a victim of remote access fraud or any other type of scam, or you are concerned you may have revealed personal or security information, please contact the relevant authority/ies immediately.